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Alice D
1 reviews | Active since Aug 2020
18 Dec 2024, 15:53
Service gone to the Dogs
I have paid all my debts but I'm still listed. Pioneer debt Solution is still showing on my certificate. I went to them they told me to pay R500 plus to make things right,this was in September but I'm still listed and now they are giving me the run around. The sad part is I used their service for a few months and le because of this incompetence and went to another company now the R500 I'm even what is it for but I payed anyway but nothing is happening..... Please someone help me get justice
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Replies (3)
Pioneer Debt Solutions's replyOfficial
18 Dec 2024, 22:58Hi Alice , thank you for getting in touch with us. We apologise for the inconvenience caused. We will investigate this and get back to you.
Pioneer Debt Solutions's reply18 Dec 2024, 22:58
Official
Hi Alice , thank you for getting in touch with us. We apologise for the inconvenience caused. We will investigate this and get back to you.
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Alice D's updateReviewer Update
19 Dec 2024, 15:06Hi it's me again. This time I'm so grateful to Sharyn.r . Thank for giving me this wonderful lady to assist, everything that was supposed to be done from September and still not done in December, This lady did it in one day and has a sense of redress and excellent customer service. Thank you so much you have outdone yourself. We need more people like this in the frontline Thank you ma'am
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Alice D's update19 Dec 2024, 15:06
Reviewer Update
Hi it's me again. This time I'm so grateful to Sharyn.r . Thank for giving me this wonderful lady to assist, everything that was supposed to be done from September and still not done in December, This lady did it in one day and has a sense of redress and excellent customer service. Thank you so much you have outdone yourself. We need more people like this in the frontline Thank you ma'am
Pioneer Debt Solutions's replyOfficial
19 Dec 2024, 15:30Thank you so much, Alice. We really appreciate you taking the time out to share your experience with us. We’d love to continue providing great service to you. Thanks again!
Pioneer Debt Solutions's reply19 Dec 2024, 15:30
Official
Thank you so much, Alice. We really appreciate you taking the time out to share your experience with us. We’d love to continue providing great service to you. Thanks again!