AC
Albert01 Coetzee

1 reviews | Active since Nov 2016

26 Mar 2024, 11:15

Pioneer Debt - POPI Candidate

Who did Pioneer Debt Solutions pay to get my personal information from? I have never dealt with them, nor want their debt assistance, so where did they receive my personal info to send sms's?? Lets report them and if found guilty - R10mil fine !!

0
Replies (13)
Pioneer Debt Solutions
Pioneer Debt Solutions's reply26 Mar 2024, 11:17
Official
 Hi Albert, thank you for getting in touch with us. We apologise for the inconvenience caused. We will investigate this and get back to you.
AC
Albert01 Coetzee's update26 Mar 2024, 11:22
Reviewer Update
Good Day.

No need to get back to me.. Pioneer IS NOT suppose to have my contact details in the first place. Please remove my personal info from Pioneer's data base immediately.
Pioneer Debt Solutions
Pioneer Debt Solutions's reply26 Mar 2024, 11:23
Official
Thank you, we have transferred your query to the relevant department.
AC
Albert01 Coetzee's update28 Mar 2024, 08:18
Reviewer Update
AGAIN - This morning 28.3.2024 I received a sms from pioneer debt - WHY??
Obviously previous communication was ignored - Today Pioneer will be reported to the Regulator at POPIA.
Pioneer Debt Solutions
Pioneer Debt Solutions's reply28 Mar 2024, 08:23
Official
We apologise for the inconvenience cause. Your number has been removed from our data base.
Pioneer Debt Solutions
Pioneer Debt Solutions's reply28 Mar 2024, 08:24
Official
Kindly respond to the SMS you received with STOP.
AC
Albert01 Coetzee's update28 Mar 2024, 09:05
Reviewer Update
Good Day.

Formal complaint lodged with POPIA Regulator on 28.3.2024 at 09:01at: *** - Reference number will be supp**** asap.
Pioneer Debt Solutions
Pioneer Debt Solutions's reply28 Mar 2024, 12:45
Official
 We apologise for the inconvenience caused. We will investigate this and get back to you. 
Pioneer Debt Solutions
Pioneer Debt Solutions's reply28 Mar 2024, 12:49
Official
Please note that the number has been removed from the database.  We apologise for the inconvenience caused. 
AC
Albert01 Coetzee's update28 Mar 2024, 12:50
Reviewer Update
Same previous respond with no results - NO feedback rquired.
POPIA Regulator informed of Pioneer's ******* gain of personal info.
Pioneer Debt Solutions
Pioneer Debt Solutions's reply28 Mar 2024, 13:44
Official
We have transferred your details to the relevant department 
AC
Albert01 Coetzee's update28 Mar 2024, 14:00
Reviewer Update
DON'T TRANSFER MY DETAILS - PIONEER IS NOT SUPPOSE TO HAVE MY DETAILS IN THE FIRST PLACE !!!!!
Pioneer Debt Solutions
Pioneer Debt Solutions's reply28 Mar 2024, 14:02
Official
We have transferred your details to be removed from our data base.