TM
Tshepo M

1 reviews | Active since Jun 2017

20 Jun 2017, 13:26

Listing my Name on ITC when I don even know who the are.

<p>I tried to apply for a loan from a financial institute and my application was declined. Their reason was that "PIONEER DEBT Solution" was appearing on my credit report. I was given the numbers (031) ********** and I called "PIONEER DEBT Solution". I spoke to a lady who advised that her name is Nunku and she was the superviser. I gave the lady all the details she required. The lady confirmed that they do not have anything on my name and that I was not one of their clients. I requested the lady to kindly send me a letter confirming that I am not their client and they are not helping me with any Debt Review. The lady refused and advised me that she will not send me that letter.</p> <p>My child is now put out of school because I could not obtain a loan due to "PIONEER DEBT SOLUTION" appearing on my credit report when I don't even have an idea who those people are. The lady confirmed that I am not their client and I'm not on their system. The financial institude requires the confirmation letter. All I need is a letter from them confirming that, so that I can obtain the loan and take my child back to school.</p>

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Replies (1)
Pioneer Debt Solutions
Pioneer Debt Solutions's reply18 Nov 2021, 15:22
Official
Hi Tshepo, thank you for getting in touch with us. We apologise for the inconvenience caused. We have been investigating your matter and would love to assist you. Kindly send us an email with your details to ***