CW
Carla W
1 reviews | Active since Apr 2010
04 Mar 2015, 09:51
Stone in Fruit Bar
Good day, <br> <br> I regularly buy your fruit bars and sticks for my children and I. While eating a fig fruit bar this morning, I found myself spitting out what seems like a small stone from the fruit bar. <br> Not sure I want to take the chance of my children damaging their teeth (or choking) while eating a fruit bar.<br> I have sent an email through to your customer service yesterday morning, with a photo, but as yet, I have received no acknowledgment of the email or feedback.
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Pioneer Foods's replyOfficial
04 Mar 2015, 11:34Hello CarlaW1980,
Thank you for contacting Pioneer Foods Groceries Customer Care and for bringing this matter to our attention. Please accept our sincere apology for any inconvenience caused.
Rest assured your complaint will be forwarded to our Head Office and the relevant Factory to ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
As discussed with our consultant, Your ***
Kind Regards
Pioneer Foods Groceries Customer Care
*** - AF
Thank you for contacting Pioneer Foods Groceries Customer Care and for bringing this matter to our attention. Please accept our sincere apology for any inconvenience caused.
Rest assured your complaint will be forwarded to our Head Office and the relevant Factory to ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
As discussed with our consultant, Your ***
Kind Regards
Pioneer Foods Groceries Customer Care
*** - AF
Pioneer Foods's reply04 Mar 2015, 11:34
Official
Hello CarlaW1980,
Thank you for contacting Pioneer Foods Groceries Customer Care and for bringing this matter to our attention. Please accept our sincere apology for any inconvenience caused.
Rest assured your complaint will be forwarded to our Head Office and the relevant Factory to ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
As discussed with our consultant, Your ***
Kind Regards
Pioneer Foods Groceries Customer Care
*** - AF
Thank you for contacting Pioneer Foods Groceries Customer Care and for bringing this matter to our attention. Please accept our sincere apology for any inconvenience caused.
Rest assured your complaint will be forwarded to our Head Office and the relevant Factory to ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
As discussed with our consultant, Your ***
Kind Regards
Pioneer Foods Groceries Customer Care
*** - AF