PIONEER FOODS/ BOKOMO - PRONUTRO - REMOVE GOODS BUT DON'T REPLACE

I bought 4 x large boxes of Pronutro - they were old and Rancid -It is one of the ONLY CEREALS one can eat that is GLUTEN FREE . I reported it and they were brilliant they communicated, apologized - came and collected the product - sent it for testing - I had a report back on their findings. I had to even send photos on whattsap of the boxes,batch numbers etc with my reference no, But this was a few months ago - since then I have set emails and after emails and whattsaps to ask when do I get my 4 x boxes of PRONUTRO replaced - and it has gone on deaf ears - I went as far as to resend a message and made the subject line "THEFT" - and wow - Amazing - I got read reports but zero reply and I still don't see my 4 x large boxes of PRONUTRO - never mind that Pronutro is not cheap and I battle to find cereal compatible with my GUT - SO be warned consumers their marketing and complaints are brilliant at taking the complaint - but you will be out of pocket - even if you tell them you putting it on social medias - they could not give a damn - I even reported it on HELLO PETER under BOKOMO - and they never rep**** their either - No I see PIONEER FOODS is their big Holding company I assume - so perhaps we lucky now?? REFERENCE NUMBER IN ALL MY CORRESPONDENCE BO24-06-797 - EMAILS SENT TO ***, ***,***