pN
penny N
1 reviews | Active since Mar 2009
24 Sept 2015, 13:54
Ongoing bad service
Last month I complained to your Head Office regarding the appalling delivery service. This complaint was obviously of no concern to your company.<br> <br> My order for today of 360 burger rolls was invoiced - simply not delivered. Delivery personnel thought it was a joke. Depot \apologised"for the inconvenience.<br> <br> A busy long weekend"
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Pioneer Foods's replyOfficial
26 Sept 2015, 08:53Hello pennyn,
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Bakery for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologise for the inconvenience caused and look forward to be of further service to you.
Your Ref: 15-09-386
Kind Regards
Pioneer Foods Essentials (Bakeries)
*** - AF
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Bakery for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologise for the inconvenience caused and look forward to be of further service to you.
Your Ref: 15-09-386
Kind Regards
Pioneer Foods Essentials (Bakeries)
*** - AF
Pioneer Foods's reply26 Sept 2015, 08:53
Official
Hello pennyn,
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Bakery for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologise for the inconvenience caused and look forward to be of further service to you.
Your Ref: 15-09-386
Kind Regards
Pioneer Foods Essentials (Bakeries)
*** - AF
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Bakery for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologise for the inconvenience caused and look forward to be of further service to you.
Your Ref: 15-09-386
Kind Regards
Pioneer Foods Essentials (Bakeries)
*** - AF