NM
Noluvuyo M
1 reviews | Active since Nov 2015
17 Nov 2015, 23:08
Old and expired rolls on the shelves @ pnp
I bought rolls on the 16/11/15 @ pnp with out looking at the expiry date and made lunch for my daughter for school the next day. Just now I had a look at the back of the packet and I saw fungus. JUST IMAGINE I GAVE THAT OLD ROTTEN ROLLS TO MY CHILD. MY QUETION IS IF THE SELL DATE HAS PASSED WHAT WERE THEY STILL DOING AT THE SHELVES ON THE 16/11/15 AND THE SELL DATE IS THE 15/11/15 @ ABOUT PAST 5 THE EVENING ISNT YOUR MECHANDISER SUPPOSE TO REMOVE EXPIRED FOOD ON THE SHELVES??? SHOULD ANYTHING HAPENNED TO MY CHILD AM HOLDING YOU RESPONSIBLE. I STILL HAVE THE SLIP AND THE PACKAGE.
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Pioneer Foods's replyOfficial
18 Nov 2015, 13:12Hello N0lu,
We at Pioneer Foods Essentials would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-565.
Kind Regards
Pioneer Foods Essentials Customer Care Line
*** - LS
We at Pioneer Foods Essentials would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-565.
Kind Regards
Pioneer Foods Essentials Customer Care Line
*** - LS
Pioneer Foods's reply18 Nov 2015, 13:12
Official
Hello N0lu,
We at Pioneer Foods Essentials would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-565.
Kind Regards
Pioneer Foods Essentials Customer Care Line
*** - LS
We at Pioneer Foods Essentials would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-565.
Kind Regards
Pioneer Foods Essentials Customer Care Line
*** - LS