Foreign Object found in Safari Peanuts

I emailed this to their customer careline on 15th April and escalated again on 18th April and am yet to receive a response.

Dear Pioneer Foods Customer Care Team, I am writing to you to bring to your attention an issue that my family and I encountered while consuming one of your products. I purchased a packet of peanuts from my local grocery store, and while snacking on them, my daughter came across an unidentified object in the packet.

We are extremely concerned about this incident, as we have always trusted Pioneer Foods to deliver quality products that are safe for consumption. This has left us feeling very uneasy and disappointed.

We immediately stopped consuming the peanuts and have kept the packet with the unidentified object in a safe place. We are willing to provide you with the packet and the object if required for your investigation.

As a loyal customer of Pioneer Foods, I would like to request that you take this matter seriously and investigate it thoroughly. I would also appreciate it if you could update me on your findings and any actions you plan to take.

I sincerely hope that you take prompt action in resolving this issue and reassure us that we can continue to rely on Pioneer Foods for quality products.

Thank you for your attention to this matter.

Yours sincerely, Jade

I have photos of the packet & the object found as well.