sM
shocky M
1 reviews | Active since Mar 2013
11 Jun 2016, 05:19
Follow up on Nurofen found in seedless rasins
<p>This is unacceptable,you guys just decide to send me a R75 voucher without even giving me feedback on the sample you took for lab tests.I want feedback on how come the pain****er ended up in the rasins. And I dont want this R75 voucher because my life and that of my inborn baby is worth way more than than that. That tablet I found in the packet could cause complications in my pregnancy and all you can offer as a token of apology is a R75 voucher. I dont accept it,you can send your courier people to come and collect it.</p>
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Pioneer Foods's replyOfficial
24 Jun 2016, 12:55Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref - ********** 94.
Kind Regards
Pioneer Foods Groceries Customer Care
********** 102.
Pioneer Foods's reply24 Jun 2016, 12:55
Official
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref - ********** 94.
Kind Regards
Pioneer Foods Groceries Customer Care
********** 102.