GVDM
Gerard Van Der Merwe
1 reviews | Active since Nov 2013
10 Mar 2015, 10:02
Delayed feedback
Pioneer Foods delays in giving feedback, all they say that the response is in the mail. COME ON is this the type of feedback that one is to expect, which is just like their dried fruit . How can a reply take over a month and all they say is that it is the mail. HOW DISAPPOINTING!!!
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Pioneer Foods's replyOfficial
10 Mar 2015, 16:12Hello van43,
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Kind Regards
Pioneer Foods Groceries Consumer Care
*** - LP
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Kind Regards
Pioneer Foods Groceries Consumer Care
*** - LP
Pioneer Foods's reply10 Mar 2015, 16:12
Official
Hello van43,
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Kind Regards
Pioneer Foods Groceries Consumer Care
*** - LP
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Kind Regards
Pioneer Foods Groceries Consumer Care
*** - LP