1 reviews | Active since Jan 2011
CHEWED UP STRAW FOUND IN HOT DOG ROLL PACKAGE
I purchased Sasko hot dog rolls from our local Grocer yesterday and we consumed 4 of the 6 rolls.<br> This morning when I wanted to prepare the last 2 rolls I stuck my hand in the bag and felt something that was clearly not roll. I took the rolls out and found somebody's chewed up straw inside the packaging!!! There are still cold drink drops or whatever was consumed via the straw in it and the straw had to have been in the packaging long enough to cause an indentation in the last 2 rolls. The chewed up part was folded so with the first 4 rolls we did not see the straw in there.<br> I am currently 21 weeks pregnant and the most disgusting part is that I have consumed some of the rolls that was in this package. Under normal circumstances I would have been disgusted by this anyway but being pregnant I am now absolutely petrified of who's or what type of germs I could have consumed potentially harming my unborn child. This makes the situation TOTALLY unacceptable!!!<br> I sent an email to Pioneer Foods this morning and requested that they contact me by 12h00 regarding this or I will escalate my complaint. They have not contacted me so I'm now taking it further.
Thank you for the feedback and for taking the time to inform us of your unfortunate experience, Please accept our apology for any inconvenience caused.
Rest assured your complaint will be forwarded to the relevant Bakery and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your Ref: 15-02-474 as discussed with our consultant.
Kind Regards
Pioneer Foods Essentials (Bakeries)
*** - AF
Thank you for the feedback and for taking the time to inform us of your unfortunate experience, Please accept our apology for any inconvenience caused.
Rest assured your complaint will be forwarded to the relevant Bakery and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your Ref: 15-02-474 as discussed with our consultant.
Kind Regards
Pioneer Foods Essentials (Bakeries)
*** - AF
