MM
Mummy M
1 reviews | Active since Jul 2019
24 Jan 2024, 09:21
Pinnafrica ******
Took policy with Pinnafrica and i ve been paying R344,30 a month.And last year when it was my turn to service my car they gave me stories until Ford Alberton Fight with them and then they paid ,This year again its my turn to service my car again now they telling me the policy has expired but nobofy told me and they were still deducting my money .When i ask for refund they said they ll give me 1030.00and i asked how because i didnt cancell yiu said my policy expired and i need my money back.They are ******
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Replies (3)
Pinnafrica's replyOfficial
24 Jan 2024, 11:23Dear Mrs. Matla,
As per the discussion with you this morning we confirm that PinnAfrica has no involvement in the processing of claims, and can therefore not comment on behalf of Ford.
PinnAfrica only administers the monthly debit order collections on behalf of Ford Motor South Africa.
This is a Ford matter and your complaint has been referred to Ford.
Please understand that spreading false information is considered deformation and has legal consequences.
Yours Sincerely,
PinnAfrica Management
As per the discussion with you this morning we confirm that PinnAfrica has no involvement in the processing of claims, and can therefore not comment on behalf of Ford.
PinnAfrica only administers the monthly debit order collections on behalf of Ford Motor South Africa.
This is a Ford matter and your complaint has been referred to Ford.
Please understand that spreading false information is considered deformation and has legal consequences.
Yours Sincerely,
PinnAfrica Management
Pinnafrica's reply24 Jan 2024, 11:23
Official
Dear Mrs. Matla,
As per the discussion with you this morning we confirm that PinnAfrica has no involvement in the processing of claims, and can therefore not comment on behalf of Ford.
PinnAfrica only administers the monthly debit order collections on behalf of Ford Motor South Africa.
This is a Ford matter and your complaint has been referred to Ford.
Please understand that spreading false information is considered deformation and has legal consequences.
Yours Sincerely,
PinnAfrica Management
As per the discussion with you this morning we confirm that PinnAfrica has no involvement in the processing of claims, and can therefore not comment on behalf of Ford.
PinnAfrica only administers the monthly debit order collections on behalf of Ford Motor South Africa.
This is a Ford matter and your complaint has been referred to Ford.
Please understand that spreading false information is considered deformation and has legal consequences.
Yours Sincerely,
PinnAfrica Management
MM
Mummy M's updateReviewer Update
24 Jan 2024, 11:26I wasn't debited by ford but by Pinnafrica
MM
Mummy M's update24 Jan 2024, 11:26
Reviewer Update
I wasn't debited by ford but by Pinnafrica
Pinnafrica's replyOfficial
24 Jan 2024, 11:53 Correct as we process the debit orders on behalf of Ford.
As noted the matter is with Ford and they are dealing with it, there is nothing further PinnAfrica can do, this matter is closed on our side.
Pinnafrica's reply24 Jan 2024, 11:53
Official
Correct as we process the debit orders on behalf of Ford.
As noted the matter is with Ford and they are dealing with it, there is nothing further PinnAfrica can do, this matter is closed on our side.