*******

so I had my device insured by you guys and I submitted a claim for a screen replacement and then all of a sudden my device started having issues, I thought maybe it was my fault so I took it for repairs on my own which almost cost me R2000 until the representative at the centre told me that the reason the device was giving me problems was because when the device was repaired, "****" parts were used hence the device is now giving me problems and as such I can't make a claim since the contract has been cancelled, so who must pay for the repairs?