DS
David S

1 reviews | Active since Mar 2009

24 Jun 2020, 11:48

***** - Pinnacle Marketing and 24Hmobility

3 years ago I put in a claim and it was refused because I was not using my phone. I could not use it as it was damaged. Knowing that I could not use the phone and that they would not honour any claims, they should have cancelled my policy, but they didn't and kept debiting me each month.

I finally had a chance to go through my bank statements and saw their monthly debits and asked for a refund seeing that they would never have paid a claim. They refuse to issue a refund. This is ***** as they have been taking money knowing full well that they would never have to pay for a claim.

Do not take out MTN insurance or deal with Pinnacle Marketing or 24Hmobility. They are useless in every way possible.

0
Replies (1)
Pinnacle Marketing
Pinnacle Marketing's reply24 Jun 2020, 12:00
Official
Good Afternoon David, 

Please can you e-mail your details to me my e-mail address is megan @ pinnaclemarketing .co .za (with no spaces)

I would like to investigate your above complaint and see if I am able to assist you in any way possible. 

Kind Regards 

Pinnacle Marketing.