DS
David S
1 reviews | Active since Mar 2009
24 Jun 2020, 11:48
***** - Pinnacle Marketing and 24Hmobility
3 years ago I put in a claim and it was refused because I was not using my phone. I could not use it as it was damaged. Knowing that I could not use the phone and that they would not honour any claims, they should have cancelled my policy, but they didn't and kept debiting me each month.
I finally had a chance to go through my bank statements and saw their monthly debits and asked for a refund seeing that they would never have paid a claim. They refuse to issue a refund. This is ***** as they have been taking money knowing full well that they would never have to pay for a claim.
Do not take out MTN insurance or deal with Pinnacle Marketing or 24Hmobility. They are useless in every way possible.
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Replies (1)Pinnacle Marketing's replyOfficial
24 Jun 2020, 12:00Good Afternoon David,
Please can you e-mail your details to me my e-mail address is megan @ pinnaclemarketing .co .za (with no spaces)
I would like to investigate your above complaint and see if I am able to assist you in any way possible.
Kind Regards
Pinnacle Marketing.
Please can you e-mail your details to me my e-mail address is megan @ pinnaclemarketing .co .za (with no spaces)
I would like to investigate your above complaint and see if I am able to assist you in any way possible.
Kind Regards
Pinnacle Marketing.
Pinnacle Marketing's reply24 Jun 2020, 12:00
Official
Good Afternoon David,
Please can you e-mail your details to me my e-mail address is megan @ pinnaclemarketing .co .za (with no spaces)
I would like to investigate your above complaint and see if I am able to assist you in any way possible.
Kind Regards
Pinnacle Marketing.
Please can you e-mail your details to me my e-mail address is megan @ pinnaclemarketing .co .za (with no spaces)
I would like to investigate your above complaint and see if I am able to assist you in any way possible.
Kind Regards
Pinnacle Marketing.
