Best Quick and Efficient Service

I called the company in question during Feb 2017 to cancel the service. They claimed it was cancelled (verbally over the phone) but in actual fact it wasn't, because they kept on adding the billing towards my MTN contract. This resulted in me having to call, send an email with attached account statement as a confirmation in order for the refund to be processed. This was very inconveniencing, time consuming and very expensive especially considering the fact that I sometimes had to use my own data. On the 16th of Aug I spoke to Lizel Gabriel. I expressed my dissatisfaction telephonically to her regarding the incompetency, in this matter, by her colleagues. During the call she listened without any attitude, she was understanding, she was professional, and through out that conversation she was not bias at all. A day later she sent me an email that confirmed that MTN has cancelled the billing. An issue of 6 months she resolved it within 2 days... that is AwEsOmE. That is customer service, if its not, then I don't know what is!!! @Lizel Gabriel your service is legendary, and from the bottom of my heart... THANK YOU. The 5 Star rating is for you (Lizel Gabriel) not the company.