DONT buy ASUS as the Pinnacle support does not exist

I took my ASUS in for repair (wont boot up - just 2 weeks out of warranty) The hand in procedure was incredibly uninspiring. I was promised feedback in 3 days - NOTHING. I phoned to find out whats happening - they promised to call back. NOTHING. Try to call their support line (supposedly delivering "the exceptional". It took 10 (TEN) calls to get through - then I was put on permanent hold! Simply a HORRIBLE company to work with.