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Glenda H

1 reviews | Active since Dec 2011

28 Jan 2021, 15:25

Pinnacle Appliance Repairs does not keep to their quote.

Colin came the same day when I phoned him with regard to my Samsung top loader washing machine. He said that should I not take up the quote I would have to pay R250.00 call out fee. If I accept is quote I would not pay the R250.00 call out fee. He quoted R1,800.00 as he said the control panel need replacing. He took the machine and assure me that he would bring the machine back within 24 hrs. YES.... Took the machine on a Tuesday and only returned it late Thursday afternoon. Insisting that I pay him immediately. He made out an invoice over his phone and WhatsApp me the invoice. Instructing me that I had to pay before 7 that evening, it was already 6. When I looked at the WhatsApp invoice the charge was R2,800.00. I refused to pay the R2,800.00 and paid him the amount he quoted. Now he is threatening me on WhatApp as quoted from WhatsApp." You think you clever old lady" "You do not know who you are dealing with" Then he delets the messages. Be very careful with dealing with this company.

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