LR
Larry R

1 reviews | Active since Jun 2015

21 May 2020, 13:45

Pinnacle Aluminium shocking workmanship.

In May 2019 I contracted Pinnicale aluminium to replace all windows in my house with aluminum windows . Firstly it took many weeks to start the job. Secondly this was the worst job I have ever experienced from a contracor in 30 years of owning properties . Thirdly. The workmanship was terrible - looks like they were using street labourers to install . The plaster work was amateurish at best . When calling Bruno, the rep, to complain- he was just missing . Allister visited and did his best to have the mess fixed but still a very poor job. The entire job took about 2 months . Fourthly .Pinnacle was not the cheapest and supposedly a member of the glass fitting association .. They also advertise in the G****vine mag.

What an absolute disaster . I've had other company fit a number of windows for me on other properties , with perfect results and professionalism . Unfortunately they were unable to do the job due to being booked up . The Pinnicale job took so long I could have waited. Just be very careful with this company .

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Replies (2)
Pinnacle Aluminium and Glass
Pinnacle Aluminium and Glass's reply21 May 2020, 14:08
Official
Hi Larry
Trust you are well. 
Yes we clearly remember this job as I got pulled into it through poor communication between Bruno and yourself. 
We do admit there where some hiccups from  ourside but where rectified. 
If you where so unhappy, why did you give us the second part which was the doors. 
LR
Larry R's update21 May 2020, 14:11
Reviewer Update
Only because you were already on site and the tenant was scared to allow anybody else on the property.