Terrible service

<p>on the 20th of may 2017 i purchased a audi a4 2010 model with 88 000km on the odometer, vehicle looked promising....that all changed two days later, i was told the vehicle just had a major service and everything is perfect, as i lfet the dealership i saw that the oil level was on half which i though was odd as it "just had a service" anyway i took the car the next day to audi pinetown and had excellent service from them, they printed out a service record of my car etc, also filled my oil for free and told me the vehicle has the old outdaded software and oil breather valve that needs upgrading to reduce the oil consumption, i contacted mohammed my sales person from pinetown cars and informed him of the oil usage as well as a broken clip on the bumper, i took the car back the monday (2 days after purchase) the vehicle stood there for 5 days and NOT single thing was touched, i needed the vehicle back by saturday to attend a wedding, i was told to fetch the car and bring it back the next monday again as a booking was made by a pannelbeater to fix the bumper and then straight from the pannelbeater the vehicle will be booked into audi for the necessary upgrade, its now a week that passed and im being told sorry we dont have a update on your vehicle, numerous attempts has been made to contact the owner as well as keith the sales manager... NO LUCK, i have emails to proof all this as well as whatsapp conversations saved regardng the promises etc. in my quotatioin agreement i was charged R4500 for a service, delivery and fuelling charges. the vehicle was empty (36km) to refuel to be exact, so there again i was bull****ed for paying r4500 for absolutely nothing. i am well aware of my consumer rights and cooling off peroid when purchasing a vehicle from a dealership. i have now made a decision to give them till tuesday to fix what needs to be (at audi) as promised, explainn / refund R4500, failing to do that i will take legal action and cancel the deal by the bank.</p> <p>i wanted to buy another vehicle for my fiance from them. thank god i didnt, i will never use them again, this is not the first complaint against them. communiaction is a HUGE problem for this company.</p>