Most pathtic service ever

<p>I trust you are well,</p> <p> </p> <p>I Seek your assistance in having the deal cancelled.</p> <p> </p> <p>The Vehicle is in possession of the dealer</p> <p> </p> <p>I received the vehicle (2008 Mini cooper A/T) on the 17th of October 2016,</p> <p> </p> <p>The vehicle has been sold to me under false pretense,the day that I took delivery of the vehicle I was advised by the salesman</p> <p>That there were a small issues that has be attended to including the handbrake light…the service light was also on but I was told that</p> <p>A service was done and that with the vehicle it has to do a certain amount of kilometres in order for the light to turn off.</p> <p> </p> <p>This was supposed to be done before the vehicle was sold to me and after delivery I was not contacted regarding</p> <p>the issues that needed to attended to.</p> <p> </p> <p>After a few days of use I noticed that the vehicle switched off from time to time whilst in motion, then on the 11th of November</p> <p>Whilst driving to work the vehicle overheated and smoke was disbursed from the hood.</p> <p> </p> <p>I immediately contacted the dealership and nevertheless they picked up the vehicle. I have still not received feedback regarding the vehicle and when contacting the manager he advised that it was the water pump which is a wear and tear item but I believe that this was also supposed to be replaced before the sale was made.</p> <p> </p> <p>The vehicle has been at the dealership since then.</p> <p> </p> <p>I was told by the salesman that my vehicle was ready to be delivered to me yesterday (21/11/2016), however I have received no form of communication from any person at the dealership since the day they picked up the vehicle.</p> <p> </p> <p>It is difficult to understand how it takes more than a week to replace a water pump which is what I was advised was the fault.</p> <p> </p> <p>In addition to this I received the car back on the 01/12/2016 due the fact that it was a birthday and the vehicle was purchased as a gift.the day after I received the vehicle I broke down once again but this time there was an oil spilage from the engine compartment.</p> <p> </p> <p>The car was collected on the 03/12/2016 and a courtesy car was dropped off with an empty tank of petrol,which is unacceptable because the mini cooper had more than half a tank.When I called the sales consultant he said he will get back to me but never did.</p> <p> </p> <p>On the 1512/2016 after no communication I was emailed stating that the car was repaired and will be ready for delivery.I did advise th dealership that I do not want this vehicle since I only used it for 3 weeks in total and I had broken down on the side of the highway twice.from the 15/12/2016 until now I have not received any response and I am tired of dealing in this manner.I have paid 2 installments that has been in repairs with the dealership for 6 weeks in total and the dealership refuses to assist me in any way except taking the vehicle back and putting my family and others at risk of a breakdown.</p> <p> </p> <p>I have advised them in writing that I have made an informed decision that I want the deal Cancelled.</p> <p> </p> <p>The Overall service that was received from them within the past 2 months was absolutely disgusting. From the way they treated me to their lack of customer service is terrible. I hope no one else has to deal with such service.</p> <p> </p> <p>I am well aware that I am in my rights as a consumer as per CPA as the contract was signed at my residence and not at the dealership</p> <p> </p> <p>I require your assistance in getting the deal cancelled, and I would not like to deal with Pinetown cars in future.</p>