Paying too much for parking, sies!

Why are we paying so much for 15mins parking, is it not supposed to be free for the first 15 or 30mins? The free parking lot has been completed but they are still milking money from us instead of opening the free parking, Pinecrest is such a small, pathetic centre, Hillcrest is way better but they don't even charge us for parking, you guys are not Gateway Mall but you exploit us