1 reviews | Active since Oct 2016

23 Mar 2017, 11:18

Poor Service

<p>I opted to utilise Pilot Software POS for my restaurant. On th 13/03/2017 i paid the massive deposit they requested and was ensured i would receive the system installed and working in 7 working days. To date all that has been done was the installation. I had to fight with them due to unprofessional installation standards, however i wont go into detail as they beat around the bush and pass the buck to me as the client.</p> <p> </p> <p>I have been told they cannot install the system until 27/03/2017 as they do not have anyone to train my staff. After calling numerous times to speak to a manager and they never available, nor do i receive a call back. I have paid a large installtion fee and i never get feedback. This is poor and disgusting service. I will never recomennd this system to anyone in future and also when my second branch opens i will not utilise there services.</p>

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