Pikitup are useless

Hi

I want to bring to your attention the following:

1. The poor service delivery, and lack thereof although you are receiving payment for these services. 2. The attitude of staff on ********** 327.

You are being paid for a service, but you have not delivered consistently for 2018 alone. You have removed waste every two to three weeks on Bellairs drive as opposed to weekly for most of 2018.

Your staff are unfriendly and unwilling to assist on ********** 327:

1. Calls are ended or dropped while customers are speaking. 2. The general attitude is defensive as opposed to client centric. 3. They wont let you speak to the manager.

The manner in which you run your organization is really quite terrible. I doubt you have qualified professionals in an organization that is clearly designed to run at a profit.

You need to become more client focused and earn your money, ie. the service fees we pay.

Please let me know when you will return to Bellairs Drive or do I have to now approach my lawyers. I have no issue forming a collective of body corporates in the area and, legally, contracting our refuse removal away from you.

Regards Kavin