bad customer service

I have experienced such bad customer service. Firstly, I had to call ********** 200 about 5 times before someone answered the phone, that person put me through to a number that does not exist, when I finally called back I spoke to Jeff who was completely rude from the time he answered the phone, he asked me to get to the point and when I asked why is he being rude, he dropped the phone in my ear. The manager needs to send these guys for training because they were being completely unprofessional .