AS
Alida S

1 reviews | Active since Oct 2014

29 May 2015, 10:10

Threats after I received proof of paid up account

Threats after I received proof of paid up account in November 2014:<br> <br> I have paid up my account with Bayport in November 2014, and I'm still getting treats because I apparently owe them money, I have a letter dated in this week apologizing???<br> <br> I have emails and letters from Mr Govender in November confirming settlement then that it was received<br> and that I will be cleared from blacklisting and that I will receive a paid up letter.<br> <br> I have still not received any of the letters, nor has my name be cleared??????<br> <br> I would like my name cleared from blacklisting, and written apology letter for this absolutely<br> *********** behavior.<br> <br> Then I send mails and only receive a Dear John Letter, stating if they made a mistake ... <br> REALLLYYYYY !!! you gave me the settlement and I paid it, and in the same letter you say it's <br> paid up .. so what is this .. <br> <br> I would like this resolved by end of business to day, <br> with all proofs given to me in writing, this has been dragging for months now.<br> <br>

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Replies (1)
Pienaar Sithole & Associates
Pienaar Sithole & Associates's reply29 May 2015, 14:36
Official
Hello alidapark,

Thank you for your comments.

I apologise for any inconvenience and frustration caused.

We will investigate the matter and furnish you with feedback as soon as we concluded our investigation.

Yours sincerely
Michelle Duncan
Client Liaison Manager