PIENAAR SITHOLE AND ASSOCIATES WORST SERVICE EVER!

My account from TFG was handed over to pienaar sithole, I was in default, but I received the worst service ever...REQUESTED A DEBIT ORDER FORM on 9 emails and 6 phone calls...nothing...seems they don't want my money, because the R20 they get from phoning me every month to confirm amount I will be paying will be lost if I take up a debit order....Lorraine phoned me from pienaar sithole and gave me a mouth full, treated me like ****, she even shouted at me saying that I was the bad payer and I need to pay....and all that I want is a freaking debit order form...PIENAAR SITHOLE YOU ARE PATHETIC AND YOUR SERVICE IS NON EXISTING. VONGANI at reception is even worst, luckily I have a paper trail to follow all my requests for a debit order. I will take this to the ombudsman. This is pathetic!