MP
Mason P

1 reviews | Active since Nov 2016

20 Apr 2017, 08:22

Harrasment and poor customer service

<p>When i taught i was getting my life in order by settling my debts, i get the WORST help from PIENAAR SITHOLE consultants.</p> <p> </p> <p>These consultants are so *********** in regards to tracking and tracing thier clients information.</p> <p> </p> <p>I settled my sportsscence account in december 2016 and i awaited my settlement letter in a months time.</p> <p> </p> <p>However to this point i still have not received my settlement letter and your reason is that because i made payments at the store, my payment is not reflecting on your systems.</p> <p> </p> <p>i have sent proof of payment via email to two managers with no joy and i still receive your exasperating emails about my account being in arrears.</p> <p> </p> <p>i have spoken to two supposed managers on the floor EMILY CHOEU and MANANA MOHLAPING and the only feedback i get is "WILL INVESTIGATE".</p> <p> </p> <p>IM SURE 3 MONTHS WOULD BE SUFFECIENT FOR PAYMENT TO REFLECT ON YOU SYSTEMS.</p> <p> </p> <p>Can generating a settlement letter be so pain staking for your company or YOU GUYS DONT GIVE A DAMN ABOUT THE CLIENTS YOU HANDLE ON A DIALY BASIS.</p> <p> </p> <p>PLEASE HELP ME FOR THE 100TH TIME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

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