FASHION EXPRESS ACC

January of this Year I looked at my credit profile and see that there where a R1745 Listed I than phoned your company told me it was for a fashion express account that were handed over to you. I arranged with you to pay over three months starting 25/02/2019 Amount deducted from my account where R818 for feb and March and then R672 for April a few days a go someone from your office phoned and told me that I still Owned and amount of R380 or something on that acc I told her that I paid you how is it possible that I still owns you I paid all that money but still my credit record reflex the R1745. HOW IS THIS POSSIBLE MY ID NUMBER IS ***