NL
Nonhlanhla L
1 reviews | Active since Jul 2011
18 Mar 2015, 19:21
****************!!!
I payed off my account in December 2014 and today I received a nasty call form your consultant stating I havent paid I even requested for her to confirm with your acc department but she refused to do so.
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Replies (1)
Pienaar Sithole & Associates's replyOfficial
19 Mar 2015, 08:44Hello nonhla26,
Thank you for taking the time to bring this to our attention.
We invest in the training and development of our staff and management in order for them to deliver good customer service.
We apologise for any inconvenience caused in contacting you and advise that your account is paid up and a paid up letter was issued to you on 2nd December 2014.
Kind regards
Michelle Duncan
Client Liaison Manager
Thank you for taking the time to bring this to our attention.
We invest in the training and development of our staff and management in order for them to deliver good customer service.
We apologise for any inconvenience caused in contacting you and advise that your account is paid up and a paid up letter was issued to you on 2nd December 2014.
Kind regards
Michelle Duncan
Client Liaison Manager
Pienaar Sithole & Associates's reply19 Mar 2015, 08:44
Official
Hello nonhla26,
Thank you for taking the time to bring this to our attention.
We invest in the training and development of our staff and management in order for them to deliver good customer service.
We apologise for any inconvenience caused in contacting you and advise that your account is paid up and a paid up letter was issued to you on 2nd December 2014.
Kind regards
Michelle Duncan
Client Liaison Manager
Thank you for taking the time to bring this to our attention.
We invest in the training and development of our staff and management in order for them to deliver good customer service.
We apologise for any inconvenience caused in contacting you and advise that your account is paid up and a paid up letter was issued to you on 2nd December 2014.
Kind regards
Michelle Duncan
Client Liaison Manager