1 reviews | Active since Jul 2015
Enquiring about operating hours makes you a *****
Just phoned Pie City just to know what time they are closing due to the fact that I commute past them often and enjoy their pies. I spoke to Lindsay who is the manager and I must say they are quite offensive and way too paranoid. I asked about closing time and she said she cant tell me, then she asked for my name and the reason I'm enquiring. This was all done in such an impolite manner.<br> <br> Really?<br> <br> She then proceeds to tell me without my asking that people are phoning through and asking for their closing times and get this \how much money they have in hand"and then trying to rob the store. I mean I definitely understand your caution but first of all what company gives daily figures to strangers telephonically and secondly not everyone who calls through is a ***** and I'm disgusted that my inquiry for potential business is treated with such bad attitude and judgement.<br> <br> I swear the pies are just not worth the drama. I will frequent another establishment where I'm treated like a customer."""
We're very sorry you had a frustrating time trying to establish our closing time although we do try and accommodate our customers and if a store is busy at the stipulated closing time we obviously don't want to shut customers out.
We will be in touch with you directly regarding the manager's attitude and comments and would like to thank you for contacting us - we take note of any comments made to improve our quality and service in order to provide a better experience for our customers.
Kind regards, Hilary
We're very sorry you had a frustrating time trying to establish our closing time although we do try and accommodate our customers and if a store is busy at the stipulated closing time we obviously don't want to shut customers out.
We will be in touch with you directly regarding the manager's attitude and comments and would like to thank you for contacting us - we take note of any comments made to improve our quality and service in order to provide a better experience for our customers.
Kind regards, Hilary
