Tag Heuer service

I have written a report on bad service (see Chronos Watch Repairs). I had my watch sent to Picot and Moss in Johannesburg via Van Dejeil Jewelers in Tygervalley Mall and they listened to complaint and went to incredible lengths to assist me with my complaint. The owner Elaine called me on my cell and asked for various documents including my serial number of the watch and then proceeded to assure me that they would sort it out with all parties concerned. I might add at this time that the owner was not very but still took the time to call me and show interest in my dilemma.<br> The outcome of this bad service in Cape Town and the eventual stopping of my Tag Heuer Watch is that the Manufacturers along with their South African Agents had my watch repaired and serviced for no additional cost.<br> Thank you for all concerned and thank heavens for professionalism.<br> Picot and Moss and Van Dejeil Jewlers my sincere gratitude and a promise of further custom..