GK
Graham K

1 reviews | Active since May 2020

13 Oct 2020, 18:02

PRICE ******* FROM LOCAL Tag Heuer importer and repair centre- PICOT MOSS

After taking in my Tag Heuer AGAIN for repairs I get the response that the watch has been dropped. This has been "decided" on the number of "dents" and "scratches" on my so called timepiece. I had the watch fully serviced 12 months and a few days ago which cost about R9000.00 ($540.00) This included a push button replacement. The watch is old and has been used and abused as normal use. I do not keep the watch in cotton wool but use it as it was advertised. Strong and reliable. Over the period of owning this watch I have spent about six TIMES the cost of the original cost of the watch on servicing and repairs. This is a money making racket that should put all and sundry off purchasing a Tag Heuer watch in South Africa. I now plan to buy a reliable Japanese TIMEPIECE that are super reliable. SEIKO here I come

0
Replies (2)
Picot and Moss
Picot and Moss's reply14 Oct 2020, 08:16
Official
Dear Graham,

We are sorry to hear that you have had a bad experience with Tag Heuer after sales. Please could you forward us your contact number and repair number to *** so we can contact you.

Many thanks
The Picot & Moss Team
GK
Graham K's update14 Oct 2020, 14:37
Reviewer Update
I have just received a message from my Jeweller saying that they received news from Picot and Moss that they will repair my Tag Heuer at no cost. This is great news! Hopefully some of the damage I might have caused can be eased. Thank you for coming to the party! Regards

Graham