****py service even from Abdul

I came into store today to do my shopping so the store process is that u cannot take items from one floor to another u given a sticker to mark ur items once you at the till.. Iv been standing here for 30mins whilst they look for my polo tshirt bearing in mind it was the only 1 left from that size none of these ladies could find manager Abdul has been called once too many times but he has not come to me... Their incompetence is what's upsetting me even more no care in the world at all how do items get lost when they are suppose to be kept safe