DP
Dimitra P

1 reviews | Active since Jun 2017

21 Sept 2017, 20:05

Unprofessional in all capacity

Food truck was to be completed in 5 weeks, it took 5 months. Equipment paid for never supp****. Paid invoices changed. System failure due to faulty wiring. Items under warranty not honoured. After sales service non existant.

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Replies (5)
DP
Dimitra P's update17 Nov 2020, 18:35
Reviewer Update
Self-serving sales pitches were lies. Our custom built food truck would have been built in 5 weeks, we were kept hanging on for 5 months, and laughed at. The coffee machine we were invoiced for and paid at the beginning was never installed and the paid invoice changed at the end. Faulty wiring done without a professional, as promised, led to system failure after 6 months, warranty not honoured. The owner hides behind locked doors.

Piaggio Creations
Piaggio Creations's reply07 Dec 2020, 15:53
Official
Firstly you forgot to mention the amazing truck you received in  2017 ,same truck giving you income for 4 years with NO COMPLAINTS.
The coffee machine was refunded and the coffee machine you bought caused the fault in the battery, said coffee machine was replaced with the one we recommended initally
DP
Dimitra P's update07 Dec 2020, 16:34
Reviewer Update
I didn’t forget to mention anything. You couldn’t possibly know how MANY PROBLEMS I’ve had with your terrible, unprofessional workmanship.
You did not refund the coffee machine, you **** to us when you told us you had it at your warehouse. You changed the invoice to cover ‘other expenses’ at the last minute and we received the truck without the machine.
I wouldn’t have won the court case against you for the batteries under warranty that you refused to replace if it is as you say.
The other reviews echo my nightmare of an experience in dealing with you.
Piaggio Creations
Piaggio Creations's reply07 Dec 2020, 19:28
Official
Sol brought it once 3weeks after you took it,why 4years later its a different story .Sol was there everyday for 2months making changes to existing build+additions resulting in higher cost then original specs .Why replace coffee machine to recommended one, less wattage power=effective battery supply
DP
Dimitra P's update07 Dec 2020, 21:45
Reviewer Update
My review was written in 2017 so it’s not ‘a different story’ but same.
It was more than 2 months and it was because you were dragging your feet, and your workmanship was that of an amateur-BAD.
We paid you for the desired ‘recommended’ coffee machine which you failed to supply.