NO SERVICE.

I made an online payment of R1300 to Phumelela into their ABSA betting account on the 2nd of January 2019. My betting account still hasn't been credited. Their customer service is pathetic! When you phone customer care and follow the voice prompts, the call keeps getting cut off. I have filled out their online form several times to explain my situation and still nobody is taking any responsibility for this. There is no other way to get into contact with them. So they have basically ****** my money. I have proof of payment and I am 100% sure all the details are correct. For some reason,they haven't credited my betting account. The funds should of cleared already. The lack of ownership and service is just absolutely shocking!!! I cannot believe that Phumelela are not taking this seriously. Their customer service platforms are non existent.No way to communicate with them and they don't even respond or give feedback so how do I rectify this issue. Its absolutely ridiculous! My phumelela betting account number is 648124. I need this to be sorted out

Kyle Mahabeer.