Incompetence and Bad billing

On Friday the 27th November I paid Phumelela R 100 by EFT to their bank account as instructed by their consultant in respect of online subscription for computaform. The proof of payment was dispatched as instructed. I subsequently tried contacting them, which, by the way is a nightmare since they have a default \experiencing high call volume"mantra but never return your calls messages or emails. I was assured that by Abigail that the current edition would be emailed to me whilst the money becomes allocated. Obvioulsy"