Poor Quality and Obviously from China

After ordering what thought would be a lovely Fathers Day gift, I soon realised that the .CO.ZA web address was a fish hook. There was no email address or phone number to contact them as I wanted the photo changed. After sending a web request, 2 days later I get an email saying my order was on the way and there was nothing they could do about the changes. The order only came today (2 July) and the quality is so poor, the photo looks wrecked and the string is plastic. It's so disappointing and for especially what I paid - R600 ex delivery.

https://photojewellery.co.za