Disgusting lack or service, don't even bother to communicate

Marlise and Lolly took the photos of our wedding on 03/04/2017. We paid for them to put up the booth for our guests but due to lack of people they did not do so, but said we would get the finished products in bound albums in way of compensation. We did receive the unedited photos, however almost a year later am STILL awaiting the finished product. Normally, according to them they took 2 months to delivery, however in this instance they were SIX months behind schedule due to illness. I have given them plenty of time and lee-way, and they do not even have the courtesy to reply to any emails, do not answer phone calls or return voicemails, they don't even return enquiries left on their website. NOT what we paid for, I have been more than patient and would be happy to continue being so if they at least bothered to communicate - but they DON'T. Highly unprofessional, disgusting really considering what a special occasion this was, and I am now forced to go the legal route. I certainly do NOT recommend Photafrica based on our experience, they took our money, provided the bare minimum and then disappeared!