Pathetic Service & Attitude

I think it's absolutely pathetic to take in a clients phone on the 30th of November to replace the LCD screen and then upon receipt of the phone it only worked for a day or two. After taking the phone back for the 2nd time and Iggy admitting to breaking the phone and informing the client that the phone will be replaced!!! Yet every time the client goes to the store to find out what's happening the client is either asked to wait a bit or promised that she will be called back. To date she hasn't received any calls. The store opens at 9 and then Iggy only walked in at 9.30 with such a bad attitude and the guy working in the store as well, just told me \I can't help you because I don't have his password". But surely the phones are booked in on the system!!<br> <br> Some advise - If Vodacom @ Alberton City tells you to take your phone to the Phonefix &amp"