MN
Mmasikati N

1 reviews | Active since Jun 2015

03 Jan 2018, 16:49

Best service i have ever come across!

I was assisted by a very nice lady by the name Rochelle Labuschagne. I had cellphone claim against my insurer(Outsurance - which I was super happy with as well). Phonefast facilitated the process of delivering my new phone on behalf of my insurer. As soon as i got a notification from my insurer that my claim was approved, i got a call from Phonefast (Rochelle) . She has very good interpersonal s****s in the sense that i felt like i've known her for ages! Very friendly whilst she was processing my claim. She indicated that as soon as i pay my excess, i should get my new cellphone by no later than the following day., which i did and got my new phone 1st thing the next day. I would recommend them any day and I commend Phonefast for recruiting staff that not only care about their commission but they also check how you doing and if the goods received where in good condition. Keep up the good work Rochelle!

0
Replies (0)