IG
Itai G

1 reviews | Active since Mar 2012

08 Nov 2019, 09:15

Poor service

I am writing to make others aware that being a client of Phoenix Risk Solutions is really hard work. Be aware that paying them a monthly commission for their services will still leave you wasting your time and energy. I have spent the last four months trying to extract a sensible answer to a question from these brokers, in order to find a solution for my insurance needs. This has been an incredibly frustrating experience, and instead of getting assistance, I got verbal abuse over the phone. It is ironic that their motto is “a smart move”. I certainly made a smart move… away from them.

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Replies (1)
Phoenix Risk Solutions
Phoenix Risk Solutions's reply08 Nov 2019, 11:21
Official
Dear Itai

I am surprised to see your review here today as I thought we had parted ways in an amicable manner. 

Please accept my apology once again, for the frustration you experienced and that we were unable to find a solution for your  monthly debit order to be reflected on Clear Score Dot Com