Philwest,Somerset - Bad quality service and 2nd hand vehicles

i am very disapointed in the vehicle i purchase a year ago from Philwest, somerset. i only have the car a year n the paint is chipping off the front bumper. like a someone did a cheap spray job. i took the car for a repair a month ago and they cost so much money because they did the warranty claim incorrectly and not apologising once. i was promise a touch up kit for little scrathes when i purchased the car and still have not received it. i wont ever buy a car or service my car or do any repair at Philwest ever in the duture again