Terrible service no respect for clients

This is the email and they have ignored all communication to take back the vehicle that is a factory fault and forcing me to take a vehicle they will fix knowing very well its their fault.

recently purchased a volkwagen polo life 1.0 2023 brand new purchased in January and signed the deal on the 31st of January 2023.

The car is currently on 356 km i have drove with it from home to work ( 5min aways from my house) the furthest place i went to is Stellenbosch. On Thurday 16/03/2023 i was trying to get out of the gate of my house and the car was struggling to move as it would switch of and i noticed that the noise of the running engine were loud, and it was showing a sign of EPC and i googled it and saw that it has something to do with the engine.

I then contacted the sales person who was assisting me at the Philwest, she then advised me to contact the roadside assistance for them to come and tow the car to them. I then told her that i will do so the next morning as it was already late. I called them on Friday morning and they came and towed the car to the dealer.

The dealer then said they will run diagnostics on the car to see the problem, they dealer informed on Wednesday that the cars engine was faulty and the wiring is wrong and is what is causing that, the engine needs to be stripped and the wiring and computer box replaced and whatever they need to do. This sis their problem because they parts or wrong or things used on my engine are not the one that is suppose to be there for example, they said other cars have 12 voltage( not sure if its voltage or what) and my car has 15 of that.

I was so devastated and hurt about this whole situation, because i bought a new car for reliability, convenience, comfort and peace of mind to know that it will take time before the car gives me problems but i was wrong. I then mentioned that i cant be taking the car as i would like a new car or no car at all but i dont want that particular car, as that has decreased the value of the car drastically and will come back to bite me in future, and i dont know what other problems will accur in future. Therefore i do not want the car.

I am still on my 60 day of cancelling the contract with Mfc and for this reason i sm cancelling the contract and dont want to continue. I have contacted Mfc and they daid i need to write an email for assistance. Can you please assist me.