No client care!!!

<p>Tried calling Philip Morris client care line and after 20 minutes hung up, I then called head office at 16:10 to find out if there is a problem with the line only to hear an automated message that their offices close at 17:00. Now I might not be a rocket scientist but 16:10 is 50minutes before cl;osing time. Why the hell don't you answer your phones??? to make things worse the products are becoming worse quality every day that passes.</p>