LZ
Lucy Z

1 reviews | Active since Dec 2012

25 Nov 2024, 07:14

SERVICE AND SUPPORT

I am absolutely astonished and disheartened by the lack of accommodation and poor customer service I've experienced. Despite my repeated requests for an appointment over the past two weeks, it has become evident that my business is not valued.

The conversation we've had today has only reinforced this perception, highlighting a disturbing lack of effort to address my needs or provide satisfactory solutions. The absence of prompt responses and the necessity for me to continually follow up is, frankly, unacceptable.

In light of this, I am left with no choice but to request that my appointment be cancelled. I am extremely disappointed in the subpar aftersales service and overall attitude towards customer satisfaction. It's clear that a reciprocal relationship, where both parties demonstrate mutual respect and support, is not a priority for your establishment.

Rest assured, I will be sharing my experience with others, providing a candid review that reflects the lack of consideration and professionalism I've encountered.

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