Based on recent customer reviews, Phase Energy (Pty) Ltd is mostly praised for professional solar design and installation, with clients highlighting neat cable management, thorough commissioning of Deye inverter and battery systems, transparent pricing and noticeably lower electricity bills. Returning clients mention quick call outs and helpful after-sales follow up. A minority report serious problems, including faulty or incomplete installations, incorrect panel specifications, delayed invoices and Certificates of Compliance, unanswered calls and technicians struggling with inverter error codes. Accountability on unresolved complaints remains the clearest weakness.
TrustIndex
4.4
Dec '25 - Nov '26
Frequently Asked Questions About Phase Energy (Pty) Ltd
What do customers say about Phase Energy (Pty) Ltd?
Based on recent customer reviews, Phase Energy (Pty) Ltd is mostly praised for professional solar design and installation, with clients highlighting neat cable management, thorough commissioning of Deye inverter and battery systems, transparent pricing and noticeably lower electricity bills. Returning clients mention quick call outs and helpful after-sales follow up. A minority report serious problems, including faulty or incomplete installations, incorrect panel specifications, delayed invoices and Certificates of Compliance, unanswered calls and technicians struggling with inverter error codes. Accountability on unresolved complaints remains the clearest weakness.
Is Phase Energy (Pty) Ltd trustworthy?
Phase Energy (Pty) Ltd has a TrustIndex of 4.4 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Phase Energy (Pty) Ltd across 102 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2016
Inferior installation with no success of being off the grid money wasted
The installation was fine for two months - was installed in August - the power tripped and not connecting to the solar - been trying to make contact with Phase energy with countless calls and no success. I am at my wits ends not sure what to do. Are they still in business because if they are do not make a mistake I made to trust them with an installation -
1 reviews | Active since Mar 2016
Inferior installation with no success of being off the grid money wasted
The installation was fine for two months - was installed in August - the power tripped and not connecting to the solar - been trying to make contact with Phase energy with countless calls and no success. I am at my wits ends not sure what to do. Are they still in business because if they are do not make a mistake I made to trust them with an installation -
1 reviews | Active since Aug 2015
No CoC , NO after service
What you do , do not use them. The installation was perfect but no after service , no CoC making IT UNINSURABLE. They installed the system while we did not have power from Eskom and to date i cant go to the Grid. The system does not allow me to go to the grid. I have called a million times with no answer and finally last week they picked the phone and said they will call on Friday but nothing. If there is no sun we stay in the Dark thanks to Phase Energy
1 reviews | Active since Aug 2015
No CoC , NO after service
What you do , do not use them. The installation was perfect but no after service , no CoC making IT UNINSURABLE. They installed the system while we did not have power from Eskom and to date i cant go to the Grid. The system does not allow me to go to the grid. I have called a million times with no answer and finally last week they picked the phone and said they will call on Friday but nothing. If there is no sun we stay in the Dark thanks to Phase Energy
1 reviews | Active since Aug 2026
Slindokuhle
Very good and reliable company,quality material I’m very happy with their services😁
1 reviews | Active since Aug 2026
Slindokuhle
Very good and reliable company,quality material I’m very happy with their services😁
1 reviews | Active since Dec 2024
Attention to Detail and Strong Technical Knowledge
From a technical perspective, Phase Energy did a good job. The installation team showed a clear understanding of load management, inverter setup, and battery integration. All safety isolators and protection devices were in place, and the system was tested before completion.
1 reviews | Active since Dec 2024
Attention to Detail and Strong Technical Knowledge
From a technical perspective, Phase Energy did a good job. The installation team showed a clear understanding of load management, inverter setup, and battery integration. All safety isolators and protection devices were in place, and the system was tested before completion.
1 reviews | Active since Sept 2025
Excellent Workmanship and System Performance
From start to finish, Phase Energy handled the installation professionally. The system design suited my energy needs perfectly, and the installation was completed to a high standard. Testing and configuration were done thoroughly, and everything has been working exactly as expected. Very happy with the service and overall result.
1 reviews | Active since Sept 2025
Excellent Workmanship and System Performance
From start to finish, Phase Energy handled the installation professionally. The system design suited my energy needs perfectly, and the installation was completed to a high standard. Testing and configuration were done thoroughly, and everything has been working exactly as expected. Very happy with the service and overall result.
1 reviews | Active since Aug 2025
RECOMMEND PHASE ENERGY
the company handled the design and installation of my solar system professionally. The system layout was well planned, cable management was neat, and all components were installed according to good electrical and safety standards. Commissioning was done properly, and system settings were configured correctly for optimal performance. There were minor post-installation adjustments required, which is normal for systems of this scale, but the issues were identified and resolved through follow-up support. Overall, the system has been operating reliably, and I’m satisfied with the technical quality of the installation.
1 reviews | Active since Aug 2025
RECOMMEND PHASE ENERGY
the company handled the design and installation of my solar system professionally. The system layout was well planned, cable management was neat, and all components were installed according to good electrical and safety standards. Commissioning was done properly, and system settings were configured correctly for optimal performance. There were minor post-installation adjustments required, which is normal for systems of this scale, but the issues were identified and resolved through follow-up support. Overall, the system has been operating reliably, and I’m satisfied with the technical quality of the installation.
1 reviews | Active since Sept 2025
reliable and well proven
Phase Energy provided a solid solar installation experience. The team was professional, the installation was neat, and the system has been performing well. Communication was clear throughout the process. Overall, a reliable company I would recommend.
1 reviews | Active since Sept 2025
reliable and well proven
Phase Energy provided a solid solar installation experience. The team was professional, the installation was neat, and the system has been performing well. Communication was clear throughout the process. Overall, a reliable company I would recommend.
1 reviews | Active since Aug 2025
i am happy
I’m a returning solar client with Phase Energy, and once again they’ve delivered exceptional service. They installed a 16kW Deye system for my other house, and just like my first installation with them, everything was done professionally and efficiently. The system has been running perfectly. I only experienced one minor issue, and Phase Energy handled it impressively they sent a team the very next day and the problem was fixed quickly with no hassle. That level of responsiveness and customer care is something I truly appreciate. Overall, Phase Energy has proven to be reliable, knowledgeable, and committed to quality. I highly recommend them to anyone looking for a trustworthy solar company.
1 reviews | Active since Aug 2025
i am happy
I’m a returning solar client with Phase Energy, and once again they’ve delivered exceptional service. They installed a 16kW Deye system for my other house, and just like my first installation with them, everything was done professionally and efficiently. The system has been running perfectly. I only experienced one minor issue, and Phase Energy handled it impressively they sent a team the very next day and the problem was fixed quickly with no hassle. That level of responsiveness and customer care is something I truly appreciate. Overall, Phase Energy has proven to be reliable, knowledgeable, and committed to quality. I highly recommend them to anyone looking for a trustworthy solar company.