UNFAIR BUSINESS PRACTICE, DISHONESTY AND UNPROFESSIONAL CONDUCT

I bought a car GOLF 8 GTI in December 2023. I collected the said car without a car manual and a spare key. I was promised the key and the number plates without success. A month later I being given a runaround by Ivor, the sales person and his company. His boss is Sydelle. I am given different stories all the time. My temporary permit has expired and I can't drive the car anymore. They are uncaring, unprofessional and full of promises. I was sold a pie in the sky or a *** in the sack by such a multi million Rand's company. Shameful and unfortunate. It's a pity that I have to beg them for things that are due to me. Is this how they do their business? It's a de-service to clients like me. A month later they are sending me from pillar to post. They even want to cut a new key. I ask myself where's this mysterious original spare key. The latest story is that the owner is on holiday. How do you sell a car without a spare key and not communicate same? Was this to mislead me? Very dishonest! Now the salesperson has blocked my calls and not responding to my WhatsApp messages. I wonder why. The attitude before and after the sale is different. I will never do business with them. I don't recommend any to do the same if if they will experience this horror. All I want is my key and number plates. Not runaround and calls being blocked.