SF
Sifiso F
1 reviews | Active since Jun 2021
01 Jun 2021, 15:57
Customer Experience at Pharoah
Magnus was extremely helpful and gave me help. Convinced me to continue with purchase, even after the finance guy Marinus was hostile, bearaucratic and possibly ******.
Helpful (0)
Replies (3)0
Replies (3)
Pharoah Auto Investments's replyOfficial
03 Jun 2021, 18:10Hello Sifiso,
Thank you for the wonderful compliment. We will certainly relay your message to Magnus. He is an amazing guy and an exemplary staff member.
As for the latter part of your comment, we take the dissatisfaction extremely seriously. We will call in the morning to discuss this with you. We wish to better understand how we can improve our systems and correct staff where necessary. We apologize sincerely for this setback.
Best wishes
Pharoah Auto Investments.
Thank you for the wonderful compliment. We will certainly relay your message to Magnus. He is an amazing guy and an exemplary staff member.
As for the latter part of your comment, we take the dissatisfaction extremely seriously. We will call in the morning to discuss this with you. We wish to better understand how we can improve our systems and correct staff where necessary. We apologize sincerely for this setback.
Best wishes
Pharoah Auto Investments.
Pharoah Auto Investments's reply03 Jun 2021, 18:10
Official
Hello Sifiso,
Thank you for the wonderful compliment. We will certainly relay your message to Magnus. He is an amazing guy and an exemplary staff member.
As for the latter part of your comment, we take the dissatisfaction extremely seriously. We will call in the morning to discuss this with you. We wish to better understand how we can improve our systems and correct staff where necessary. We apologize sincerely for this setback.
Best wishes
Pharoah Auto Investments.
Thank you for the wonderful compliment. We will certainly relay your message to Magnus. He is an amazing guy and an exemplary staff member.
As for the latter part of your comment, we take the dissatisfaction extremely seriously. We will call in the morning to discuss this with you. We wish to better understand how we can improve our systems and correct staff where necessary. We apologize sincerely for this setback.
Best wishes
Pharoah Auto Investments.
SF
Sifiso F's updateReviewer Update
04 Jun 2021, 11:44Dear Pharoah Auto Investments
Thank you for your response. The original superlative rating is reflective of my overall experience dealing with your business. Marinus did call me and we agreed a constructive way of ensuring that every customer’s experience is pleasurable and endearing. Without detracting from my experience, he is committed to upholding the high ethical values that your business is founded on.
Thank you for your response. The original superlative rating is reflective of my overall experience dealing with your business. Marinus did call me and we agreed a constructive way of ensuring that every customer’s experience is pleasurable and endearing. Without detracting from my experience, he is committed to upholding the high ethical values that your business is founded on.
SF
Sifiso F's update04 Jun 2021, 11:44
Reviewer Update
Dear Pharoah Auto Investments
Thank you for your response. The original superlative rating is reflective of my overall experience dealing with your business. Marinus did call me and we agreed a constructive way of ensuring that every customer’s experience is pleasurable and endearing. Without detracting from my experience, he is committed to upholding the high ethical values that your business is founded on.
Thank you for your response. The original superlative rating is reflective of my overall experience dealing with your business. Marinus did call me and we agreed a constructive way of ensuring that every customer’s experience is pleasurable and endearing. Without detracting from my experience, he is committed to upholding the high ethical values that your business is founded on.
Pharoah Auto Investments's replyOfficial
05 Jun 2021, 09:29Hello Sifiso,
Thank you for the feedback and for the constructive resolution, which you made possible.
We look forward to having you back soon.
Best wishes,
Pharoah Auto Investments.
Thank you for the feedback and for the constructive resolution, which you made possible.
We look forward to having you back soon.
Best wishes,
Pharoah Auto Investments.
Pharoah Auto Investments's reply05 Jun 2021, 09:29
Official
Hello Sifiso,
Thank you for the feedback and for the constructive resolution, which you made possible.
We look forward to having you back soon.
Best wishes,
Pharoah Auto Investments.
Thank you for the feedback and for the constructive resolution, which you made possible.
We look forward to having you back soon.
Best wishes,
Pharoah Auto Investments.