Car Warranty Policy number

In December 2014 I bought a Chery Tiggo at their branch and was given a 'warranty policy' that was not having a policy number and last week I called motorite to check if I was covered on the warranty and they wanted a policy number of which I looked at the papers they gave me there was nothing on it. So yesterday I called Nikki and she promised to call me back and she didn't do that. Today I called her and she wanted to give it over the phone of which I asked her to send it through email but she said she will send SMS tilll now nothing. Please help because I want to take my car to be checked because there are things which are not right with the car.