1 reviews | Active since Aug 2010
Very bad customer service & request for refund due to non delivery IGNORED
Bought some shakes from Pharmadiv online pharmacy on 4 Jan 2026. Once I've paid and the order was confirmed I received notice about delays due to supply chain issues. On 10 Jan I checked the status and same message with no progress on my order! I searched for another supplier and managed to find the shakes so I requested Pharmadiv to cancel my order and requested a refund. Bank details was requested and provided to *** on 10 Jan. I've been following up via email asking for refund to be actioned multiple times - even tried to call them on *** but no answer!! Went to hello Peter and there's mixed reviews on customer service - I'm the unlucky one obviously! It boggles my mind that some companies care so little about their customers/reputation!
Good morning - I would like to cancel this order (it's still in processing for the past week so I assume you are still struggling with supply chain issues) as I've managed to buy some from Takealot - please advise when refund can be processed? Rhodene
Good morning - I would like to cancel this order (it's still in processing for the past week so I assume you are still struggling with supply chain issues) as I've managed to buy some from Takealot - please advise when refund can be processed? Rhodene